What our Customers say...

Water Damage Testimonials

SERVPRO maintained a constant line of communication over the last three months. They provided regular feedback and met with our personnel on a daily a basis. They were very up front in discussing what equipment they were utilizing and ensured that equipment used removed and/or relocated as soon as possible.

On behalf of Highsmith Rainey Specialty Hospital, I would like to express my gratitude and appreciation for the services that your company provided following Hurricane Florence. Your assistance and dedication to this facility were instrumental in our ability to restore our facility to pre-storm status. I want to specifically recognized Mr. Guillermo Lopez and his personnel that were onsite from start to finish. The mitigation, demolition, cleaning, and containment that they provided over the course of three months was excellent.

We had the distinct good fortune of working with Giuseppe Berardi when we experienced a catastrophic water leak at our property.  This was an event that we had never experienced in our lives.  We were upset, uncertain, and at a loss for what to do next.  Giuseppe is a kind, compassionate attentive person.  He works hard to make sure the job is done at 110%.  He is thorough and focuses on all the details of the job.  It is evident that he brings a variety of skills to the job both in the remediation part of the job as well as the demo and reconstruction phase of the job.

Giuseppe is a leader.  He manages groups of workers with ease and efficiency.   He organizes time efficiently and assists his teams in completing the tasks well.  It is apparent that he has high standards and expectations.

Communication is also a strength for Giuseppe.  Every day when we arrived on site, he would take us around the house and give us a verbal briefing of the progress and next steps.  If we were not able to be on site, he would give us an update in writing.  

Any company and any family would be incredibly fortunate to have Giuseppe as part of their team.  He is a conscientious, hardworking, dedicated and compassionate person who puts the needs of the customer first.   We are immeasurably grateful to have met him and to have had him help us in our time of need.  We are thankful for all Giuseppe did for us and would highly recommend him for any job! 

JJ and Anthony did a great job! It was a pleasure working with them.

I think they did a fantastic job, kept me informed, and were very helpful!!


The guys were very prompt and answered any questions I had. Very nice to work with.

Crews were professional, considerate, and quick!

Thank you, Thank you, Thank you

Excellent job by Marc, JJ and Codey!! Marc did a fabulous job with the work. I'm very thankful he was there to oversee the work.


Very Professional and courteous. Respected my home & possessions.

Thank you! Wonderful Job! Great Crew!

We really appreciate all your hard work!

Great Communication

SERVPRO of Denver West did a terrific job!


Everybody was pleasant & professional.

Entirely competent and professional. They knew what they were doing!

We have to say thank you to all of the staff at SERVPRO & Osprey Construction.  They facilitated so many things for us from the beginning to the end.  They provided us resources for art restoration, furniture repair, etc. Without all of them our house and all of our personal items would not have been restored.  They also stand behind their work as we had a minor situation occur 3 months after the final walk through and Ron was there on the spot and had the appropriate people lined up within a day of calling him and had the repair done within a week. It is awesome to receive such great customer service.

Everyone who visits our home says it is show home quality and it is due to SERVPRO and Osprey Construction.  Thank you again for all your work.  We would highly recommend SERVPRO of Aurora or Osprey Construction for any of your construction or mitigation work.


Craig and Merikay Anderson

Aurora, CO

They did a good job!


The team that unloaded the pods were great!

Job was over & they already moved my furniture even!

Great Teamwork!

Everyone has been Great! Thank you very much!

"Joey, Connor and Miguel & the entire SERVPRO team were great!"

"Anna, Connor and Elpidio were wonderful! I hope we don't need you all again, but if we do, I will ask for this team!"

"SERVPRO personal were so professional and very polite. I would defiantly recommend them for my family and friends!"

"I liked that everyday they would let me know the progress that was made, and what would happen the next day!"

"It was nice to get a call prior to them coming and I appreciate being kept up to date on the program of the clean up."

"Waylon was very informative and quick in the clean up process." 

"Waylon was very informative and quick in the clean up process." 

"Professional, Nick let me know I was in charge"

"These guys were great to work with, they were prompt and friendly. Glad these guys worked on my home"

Thank you all so much.  So you know, I recommend you to people who have no issues at the moment and will continue to do so.  You all are the BEST!  You all earned my business, my confidence and my respect!

The pipe on my sump pump split and flooded my finished basement. I call Nick at SERVPRO of Aurora and the response was immediate. Cliff and Joe came out that day and took care of the mess. Both were very knowledgeable and true professionals. I highly recommend SERVPRO of Aurora to anyone that needs this service.

Marco, Ralph and Clifton were amazing. They were so professional, and went above and beyond. They were great and would recommend them to anyone.

I was thoroughly impressed by their service. They arrived on time and were extremely courteous. The work done by them was amazing. It was almost like the damage never happened. I would not dream of using anyone else. These guys are awesome!

Amazing and professional service. SERVPRO of Aurora took the call right away when our swamp cooler froze this winter. There was water damage in our attic, upper and lower levels. SERVPRO of Aurora was at my home almost instantly and started cleanup/drying work right away. Time was of the essence to prevent as much water damage as possible. Their professionalism and empathy eased our anxiety and I can't praise them enough for their speedy repairs. Thank you all so much for your efforts!

I was confident in the knowledge that SERVPRO of Aurora brought to my home.

I would use SERVPRO of Aurora for any future mishaps. 

SERVPRO of Aurora's office staff was very courteous and polite. They were also very helpful throughout the duration of the job.

I was confident in the knowledge and professionalism of SERVPRO of Aurora's on site personnel. 

I would recommend SERVPRO of Aurora to my friends, family and colleagues.

SERVPRO of Aurora's on-site personnel were prompt, courteous and attentive to my concerns.

Very professional crews. I was very satisfied with the work that was done.

I was very impressed with their courtesy and professionalism.

Thank You! Cleaning up after a water damage isn't fun, but your assistance through this process was appreciated. 

SERVPRO of Aurora was amazing cleaning up after a major flood where 4 apartments were affected by heavy water damage.  They took control and within an hour had the whole situation under control.  Not only did they help with the water damage, they moved the residents to other units.  I would recommend them 100%, they will be there and be knowledgeable about what needs to be done.  I would definitely call them for any issues in the future.

I truly appreciate your incredible customer service and professionalism. Your team was great and walked me though everything before they left.

SERVPRO of Aurora did the mitigation after a three-story flood we had in June 2016. We were thrilled with the service they provided. They were courteous, communicated well, and above all, did a great job drying things out. I recommend this company.