What our Customers say...


We just wanted to drop you a quick note to thank you and your team at Osprey Construction for the excellent job you did with our basement rebuild and master bath renovation.  

Training many leaders in construction companies and also leaders of high performing special forces military teams, I tend to have a very high bar for performance and excellence, which you and your team met and surpassed during our home renovation projects.  From the day we met you Ty, your commitment to excellence and care for us and our home was second to none.  You kept your word in regard to not only the high quality of the work you promised, but also to the cost estimates and timelines.                                                                                                                 

One final note, my wife and I were also very grateful for the professionalism and positive attitude of you and your team members… especially if something needed to be changed or adjusted.   You and your team at Osprey Construction exemplify excellence and care.  Be assured if we have another project we will be calling you and we will be recommending you to our friends.  Thank you! Keep making a difference, Rod and Marla Olson. 

We wanted to take a moment to thank you and your team for the clean-up response at Rocky Mountain regional VA Medical Center. Although an unwelcome event, your timely response, thoroughness,  and timely information updates were most helpful in our ability to manage and mitigate patient impacts.  Understand that the site was cleared by the Industrial Hygienist yesterday which is great news and a testament to your team’s approach. Thanks for a job well done! -Sincerely, Greg

SERVPRO maintained a constant line of communication over the last three months. They provided regular feedback and met with our personnel on a daily a basis. They were very up front in discussing what equipment they were utilizing and ensured that equipment used removed and/or relocated as soon as possible.

On behalf of Highsmith Rainey Specialty Hospital, I would like to express my gratitude and appreciation for the services that your company provided following Hurricane Florence. Your assistance and dedication to this facility were instrumental in our ability to restore our facility to pre-storm status. I want to specifically recognized Mr. Guillermo Lopez and his personnel that were onsite from start to finish. The mitigation, demolition, cleaning, and containment that they provided over the course of three months was excellent.

The SERVPRO team that serviced the VA Mail Center was exceptional to the highest degree.  The customer service aspect was hands down the best that I have experienced in a long time.  Every team member was attentive and had a desire to complete the job beyond expectations.  The quality of work combined with the speed and accuracy was a pleasure to see.  They took an extremely horrible situation and simplified it to alleviate all of the stress that comes along with this type of incident.  It was a joy to work with Alyssa and her entire crew and I would highly recommend SERVPRO for any type of major cleanup projects.

Above and Beyond Expectations!

Another Great Job!

Jim M, BOK

Best Crew Ever!

We had the distinct good fortune of working with Giuseppe Berardi when we experienced a catastrophic water leak at our property.  This was an event that we had never experienced in our lives.  We were upset, uncertain, and at a loss for what to do next.  Giuseppe is a kind, compassionate attentive person.  He works hard to make sure the job is done at 110%.  He is thorough and focuses on all the details of the job.  It is evident that he brings a variety of skills to the job both in the remediation part of the job as well as the demo and reconstruction phase of the job.

Giuseppe is a leader.  He manages groups of workers with ease and efficiency.   He organizes time efficiently and assists his teams in completing the tasks well.  It is apparent that he has high standards and expectations.

Communication is also a strength for Giuseppe.  Every day when we arrived on site, he would take us around the house and give us a verbal briefing of the progress and next steps.  If we were not able to be on site, he would give us an update in writing.  

Any company and any family would be incredibly fortunate to have Giuseppe as part of their team.  He is a conscientious, hardworking, dedicated and compassionate person who puts the needs of the customer first.   We are immeasurably grateful to have met him and to have had him help us in our time of need.  We are thankful for all Giuseppe did for us and would highly recommend him for any job! 

SERVPRO of Denver West was very professional, and thorough. They explained every step of the way, and did an excellent job!

Great Job! Thank you!

Always professional and does a great job!

Great Job! Everything smells and looks great!

JJ and Anthony did a great job! It was a pleasure working with them.



I think they did a fantastic job, kept me informed, and were very helpful!!


The guys were very prompt and answered any questions I had. Very nice to work with.

Crews were professional, considerate, and quick!

Thank you, Thank you, Thank you

Excellent job by Marc, JJ and Codey!! Marc did a fabulous job with the work. I'm very thankful he was there to oversee the work.


Very efficient & helpful!

Thank you!

Excellent Work!

Very Professional and courteous. Respected my home & possessions.

Very prompt, Quick and Professional. Pleasure to work with, very thorough!

Thank you! Wonderful Job! Great Crew!

We really appreciate all your hard work!

Had a strange musty smell coming from my 1st floor. Turned out to be sewage backed up in the crawl space. I have a large 1900+ basement/1st floor with only a 1 foot crawlspace. From the first time SERVPRO of Denver West showed up they were extremely professional, got all the water and sewage pumped out. The damaged section of the basement encapsulation membrane was also removed with zero residue left behind. They also brought in air scrubbers and high end air drying machines for the crawl space. Super clean work, on time, responsive and highly professional. Estefany Sanchez, the Crew Chief made sure everything was done with zero issues and was in constant contact with me to reassure me everything would be taken care of. Thank you Estefany.


Very thorough with cleaning & very efficient. Greatly Appreciated!


Very polite and courteous team. Professional. I would definitely recommend SERVPRO of Denver West.

Great to work with. Adheres to protocols and is extremely professional.

Ana was courteous & professional


Great Job! Thorough Job-I was Impressed.

Ana was very professional. Most hardworking team. Thank You!




Excellent Job!

Great Job! Fantastic as usual!

Always a Great Job!

Perfect Job on Everything!

I would recommend this company to anyone who is in need of their services.

Ana's Group was amazing-wonderful. I would give them all A+...Best my home has ever looked. Highly Recommended.


Great Communication

Overall process was easy and seemless.

Ana did great! Very Professional!


Excellent Work and Good Attitude!

Awesome Job!

SERVPRO of Denver West did a terrific job!


Everybody was pleasant & professional.

Entirely competent and professional. They knew what they were doing!

We have to say thank you to all of the staff at SERVPRO & Osprey Construction.  They facilitated so many things for us from the beginning to the end.  They provided us resources for art restoration, furniture repair, etc. Without all of them our house and all of our personal items would not have been restored.  They also stand behind their work as we had a minor situation occur 3 months after the final walk through and Ron was there on the spot and had the appropriate people lined up within a day of calling him and had the repair done within a week. It is awesome to receive such great customer service.

Everyone who visits our home says it is show home quality and it is due to SERVPRO and Osprey Construction.  Thank you again for all your work.  We would highly recommend SERVPRO of Aurora or Osprey Construction for any of your construction or mitigation work.


Craig and Merikay Anderson

Aurora, CO

They did a good job!



The team that unloaded the pods were great!

Job was over & they already moved my furniture even!

Great Teamwork!

Great Job as expected. Everything looks great!

Fast-Friendly Service

The Team was Prompt, Professional, and Thorough!

Very Good Experience!

The workers were great!

Excellent Service!

Good Job! 

Very friendly and efficient!

The SERVPRO of Denver West crew is very good and cleaned very well. Request them to come back. Thanks!

Satisfied with the work done at the store. Ana walked me through the store and discussed every area the crew cleaned. Made recommendations on vehicles also!

Excellent service. They told me what they were cleaning and asked if anything needs to be re-done at the end.

Great job SERVPRO!

Great and friendly service, as always!

Very Friendly and Efficient!

Everyone has been Great! Thank you very much!

GREAT TEAM! Crew was efficient & Ana lead the team great!


Quick and Professional!

They did a great job!

Ana and her crew were very professional and did an excellent job cleaning our office and community areas!

I appreciate their hard work!

Kept in constant contact with customer - after 7-10 days things were great!

Cleaning crew was FANTASTIC!

SERVPRO did great!

Ana was very easy to work with and did a great job!


They were great with listening to my requests! And very friendly.

Tim and Ana and team were extremely helpful and the work was incredible! Thank you!


Ana did a great job, I am very happy with the outcome.

Ana Thank You So Much! Very Helpful, Very Professional, satisfied with your services!


Awesome Team!

"Ana and her team did a great job. Very detailed!"

"Great job! Thank you!"

"I think you are doing well, very hard workers on our job. Always on time. Thanks" 

"This is my first experience with a restoration company. From the beginning, it was a positive experience despite the unfortunate circumstances. The staff members I met with directly were thorough and professional."

"The best maintenance and cleaning service"

"El mejor servicio de mantenimiento y limpiezas"

"Outstanding job on all counts!"

"Excellent service! Sarah is amazing, will definitely use again!"

"This particular SERVPRO, is by far the most professional Sincere and honest SERVPRO out there! There team is top notch . As an Asbestos contractor we have done business with plenty of restoration companies. We enjoy the professionalism and quality they offer. Great job guys keep the great work up.."

"A huge thank you to Waylon and SERVPRO! We had a small fire on Wednesday, they came out and surveyed the damage on Thursday, and had ozone cleaners in on Friday! We were working on a very tight timeline and Waylon and his team came through with flying colors! They even offered to come back if we had any more issues. The extremely high customer service they offered is very rare these days and I would definitely recommend them!"

"Joey, Connor and Miguel & the entire SERVPRO team were great!"

"Anna, Connor and Elpidio were wonderful! I hope we don't need you all again, but if we do, I will ask for this team!"

"I was very impressed with the professionalism and the efficiency of the SERVPRO perfessionals!"  

"SERVPRO personal were so professional and very polite. I would defiantly recommend them for my family and friends!"

"I liked that everyday they would let me know the progress that was made, and what would happen the next day!"

"Javier and his crew did a great job! Thank you SERVPRO!"

"Everyone was very courteous and professional!"

I had an accidental discharge of a dry chemical fire extinguisher in my basement and contacted SERVPRO of Aurora for help.  The receptionist, was as nice, understanding, and helpful as could be.  She immediately put me in contact with the project manager, for assistance.
SERVPRO of Aurora came out to my house and gave us an estimate within 30 minutes of my phone call.The estimate was completed within 15 minutes, scheduled and dispatched a team to perform the cleanup the next day.  Sam's team arrived and had the whole mess cleaned up within hours.  He even paid us a personal visit to ensure our satisfaction with the project.
I highly recommend SERVPRO of Aurora to anyone requiring their unique services and, though I hope I never have to, would use them again in a heartbeat.

"Waylon was great! Available around my schedule, thorough and knowledgeable"

"I have nothing negative to say about the SERVPRO experience. The team, led by Waylon, has been very helpful from the moment that they arrived the night that the leak was discovered. The team was professional, courteous, and always answered any question that I had. I thank you."

"Your team did an outstanding job of removing the smoke damage from my apartment after the Northern California Fires. I commend Yovan Venegas and his team for their professionalism, expeditious service, thoroughness and kindness in making my home a welcome place to live again. Do know that I will recommend them to all people who need service due to fires, floods and other catastrophic events that happen to their homes and businesses. They are the BEST."

"It was nice to get a call prior to them coming and I appreciate being kept up to date on the program of the clean up."

"I have had SERVPRO of Aurora come to my home and provide water restoration/clean-up services, so when my business suffered water damage I called them again, they came out, cleaned us up and we were good to go!"

"Unbelievable dedication! They worked thoroughly and quickly to get us back in our working space. A big thanks to the guys and gals at SERVPRO of Aurora!"

"SERVPRO of Aurora did an amazing job on my house, which suffered mold damage recently. They were professional, fast, and explained everything to me before starting the job. I would recommend them to anyone in need of cleaning or restoration services!"

"Wow, astounding. They have this slogan on their truck..."Like it never even happened."  5 stars!"

"Ralph and the crew did such a great job. They were never late and always courteous. They helped find the problem and made this bad situation easier to deal with."

"Waylon was very informative and quick in the clean up process." 

"Ralph was excellent! Very very helpful! He really knows his job!"

"Waylon was very informative and quick in the clean up process." 

"Great Team! Yovan, Joe, Ralph and the cleaning crew are a great team to work with. They took care of all the miscellaneous short comings. We would hire this same team back if our home was ever flooded again. Overall, they were excellent individuals and working together as a team."

"Nick and his crew couldn't have been better to work with. My brother has mental and physical problems and they were very patient while working with him and considering his needs. Nick kept in contact with me so I knew what was happening through the whole process. Not only will I recommend SERVPRO to others, I have already. Thanks"

"Professional, Nick let me know I was in charge"

"These guys were great to work with, they were prompt and friendly. Glad these guys worked on my home"

SERVPRO of Aurora did a great job!

SERVPRO of Aurora is definitely a company I'd recommend to friends and family.

The knowledge and professionalism shown by the crew of SERVPRO Aurora made me confident they were getting the job done right.

Overall, I am satisfied with the service provided by SERVPRO Aurora.

I was impressed by the work SERVPRO Aurora's crew had preformed at my residence.

SERVPRO Aurora's office staff and crew were amazing throughout the entire job!

I would use SERVPRO Aurora for any cleaning or loss services.

SERVPRO Aurora's on-site crew clearly explained the steps and process they were going to be doing through the duration of the job. 

SERVPRO Aurora's on-site personnel were on time and courteous while preforming their services.

I would recommend SERVPRO Aurora to my friends, family and colleagues.

You guys are the best. Walked the basement many, many times this last week and I’m still amazed when I look around and see how clean the place is, just two weeks after having 3’ of water in there. Amazing work. Best of luck in your future endeavors, but I have a feeling luck has very little to do with your success. You guys are true pros. Keep up the great work.

I was impressed by the SERVPRO Aurora's on site personnel that performed services at my residence.

Thank you all so much.  So you know, I recommend you to people who have no issues at the moment and will continue to do so.  You all are the BEST!  You all earned my business, my confidence and my respect!

The pipe on my sump pump split and flooded my finished basement. I call Nick at SERVPRO of Aurora and the response was immediate. Cliff and Joe came out that day and took care of the mess. Both were very knowledgeable and true professionals. I highly recommend SERVPRO of Aurora to anyone that needs this service.

Oh my gosh where do I began, Nick and Cliff are two of the most professional young men I have ever met responded quicker than jimmy johns on a Tuesday afternoon and they're freaky fast, all jokes aside during such a stressful time they were very understanding and easy to work with I would recommend these guys any day of the week really professional and well organized 2 thumbs up !

Marco, Ralph and Clifton were amazing. They were so professional, and went above and beyond. They were great and would recommend them to anyone.

I was thoroughly impressed by their service. They arrived on time and were extremely courteous. The work done by them was amazing. It was almost like the damage never happened. I would not dream of using anyone else. These guys are awesome!

Amazing and professional service. SERVPRO of Aurora took the call right away when our swamp cooler froze this winter. There was water damage in our attic, upper and lower levels. SERVPRO of Aurora was at my home almost instantly and started cleanup/drying work right away. Time was of the essence to prevent as much water damage as possible. Their professionalism and empathy eased our anxiety and I can't praise them enough for their speedy repairs. Thank you all so much for your efforts!

Exceeded our expectations!

I was confident in the knowledge that SERVPRO of Aurora brought to my home.

I would use SERVPRO of Aurora for any future mishaps. 

SERVPRO of Aurora's office staff was very courteous and polite. They were also very helpful throughout the duration of the job.

I was confident in the knowledge and professionalism of SERVPRO of Aurora's on site personnel. 

Overall, I am satisfied with the service provided by SERVPRO of Aurora.

I would recommend SERVPRO of Aurora to my friends, family and colleagues.

SERVPRO of Aurora's on-site personnel were prompt, courteous and attentive to my concerns.

A great experience and always pleasant and knowledgeable about their expertise! I appreciated the way they addressed my concerns for green chemicals. Thanks for making it like it never even happened!

Very professional crews. I was very satisfied with the work that was done.

I was very impressed with their courtesy and professionalism.

Thank You! Cleaning up after a water damage isn't fun, but your assistance through this process was appreciated. 

SERVPRO of Aurora was amazing cleaning up after a major flood where 4 apartments were affected by heavy water damage.  They took control and within an hour had the whole situation under control.  Not only did they help with the water damage, they moved the residents to other units.  I would recommend them 100%, they will be there and be knowledgeable about what needs to be done.  I would definitely call them for any issues in the future.

I highly recommend SERVPRO of Aurora to anyone requiring their unique services and, though I hope I never have to, would use them again in a heartbeat.

I truly appreciate your incredible customer service and professionalism. Your team was great and walked me though everything before they left.

SERVPRO of Aurora did the mitigation after a three-story flood we had in June 2016. We were thrilled with the service they provided. They were courteous, communicated well, and above all, did a great job drying things out. I recommend this company.